Taking a Selfie with Your ID
Step-by-step photo guide for quick verification
Take a photo showing both your face and ID document:
- •Hold ID at chest level next to your face
- •Use good lighting, no sunglasses
- •Ensure both face and ID text are readable
Original photo only - no filters or edits.
Processing time: 12-24 hours
This final verification step confirms you physically possess your ID and prevents fraud.
Good vs Bad Examples
✓ GOOD
ID held at chest level, next to face
✗ BAD
ID covering mouth or nose
Why: We need to see your full face for identity matching
✓ GOOD
Sharp focus on both face and ID text
✗ BAD
Blurry image, text unreadable
Why: Automated systems read ID text for verification
✓ GOOD
Neutral expression, looking at camera
✗ BAD
Smiling, looking away, or eyes closed
Why: Passport-style photo matches ID better
✓ GOOD
Plain background, good lighting
✗ BAD
Busy background, shadows on face
Why: Clean background helps automated face detection
Photo Quality Checklist
Verify these 4 points before submitting
Face Visibility
Full face visible, no obstructions
Eyes, nose, mouth all clearly visible
ID Readability
All text on ID is sharp and legible
Name, photo, and ID number are clear
Lighting Quality
Even lighting, no harsh shadows
Face is well-lit, no dark areas
Photo Composition
Head, shoulders, and entire ID in frame
Nothing is cut off at edges
How to Take the Perfect Selfie
Set Up Your Environment
Find good lighting and position yourself correctly
- Face a window for natural daylight
- Use a plain wall as background
- Remove sunglasses, hats, and face coverings
Position Your ID
Hold document at chest level, next to your face
- Keep ID flat and straight (not tilted)
- All text and photo on ID must be visible
- Don't cover your face with the document
Frame the Shot
Position camera to capture both face and ID clearly
- Hold phone at arm's length
- Camera should be at eye level
- Include head, shoulders, and entire ID in frame
Take the Photo
Capture a clear, focused image
- Look directly at camera
- Keep neutral expression
- Tap to focus before shooting
- Take multiple shots and choose the best
Review & Submit
Check quality before uploading
- Face is clearly visible
- All ID text is readable
- No glare or shadows
- Photo is sharp (not blurry)
Ready to Complete Verification?
Take your selfie and upload in Account Settings.
Go to Account SettingsFrequently Asked Questions
Can I use the back camera?
Front camera is easier, but back camera works if someone helps you. Both face and ID must be clearly visible.
My ID has glare. How do I fix this?
Adjust the angle of your ID or move away from direct light sources. Avoid using flash on plastic cards.
Can I wear prescription glasses?
Yes, prescription glasses are fine. Remove sunglasses and ensure your eyes are clearly visible.
How long does verification take?
**12-24 hours** for most submissions. This is usually faster than ID-only verification.
What if my photo is rejected?
You'll get email feedback on what to fix. Common issues: face not visible, ID unreadable, poor lighting. Just retake and resubmit.
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