Proof of Address: Acceptable Documentation
Upload utility bills, bank statements, or government letters to verify your address
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Upload utility bills, bank statements, or government letters to verify your address
We accept 5 types of address proof documents:
Must be dated within 3 months, show your full name and complete address.
Processing time: 24-48 hours
Address verification confirms your residential location and complies with anti-money laundering regulations. We accept documents from any country.
| Document Type | Age Limit | Acceptance Rate | Notes |
|---|---|---|---|
| **Utility Bills** | 3 months | **95%** | Electric, gas, water, internet |
| Bank Statements | 3 months | 92% | Can hide transactions |
| Government Letters | 6 months | 90% | Tax, benefits, voter reg |
| Insurance Docs | 3 months | 88% | Home, auto, health |
| Lease Agreement | Current | 85% | Must be signed |
6 months for government letters
Must match your ID exactly
Street, city, postal code
No screenshots or edits
Clear photo, no glare
Don't cut off edges
Choose the best option for your situation
Best Choice
95%
approval
Examples:
Electricity, Gas, Water, Internet
Widely accepted, easy to obtain
Great Option
92%
approval
Examples:
Checking account, Savings account, Credit card
Can hide transactions for privacy
Good Option
90%
approval
Examples:
Tax documents, Benefits letters, Voter registration
Longer validity period
Acceptable
88%
approval
Examples:
Home insurance, Auto insurance, Health insurance
Alternative if no utility bills
Upload your address proof in Account Settings. Most verifications complete in 24-48 hours.
Go to Account SettingsNo. Mobile phone bills are not accepted. Use landline bills, utility bills, or bank statements instead.
That's okay. Your proof of address can show a different address than your ID. See our guide 'What If Address Doesn't Match ID' for details.
Yes. You can black out transaction details for privacy. Just keep your name, address, date, and bank logo visible.
Yes. Download official PDFs from your provider's website. Screenshots are not accepted.
**24-48 hours** for standard processing. Weekend submissions reviewed Monday.
You'll get email feedback on what to fix (common: too old, name mismatch, unreadable). Just resubmit with corrections.
We're sorry this wasn't helpful. Our support team can assist you further.
Contact Support