Enhanced Due Diligence (EDD)

Quick Answer

Enhanced Due Diligence is required when:

•Deposits exceed $50,000 in 90 days
•Account is flagged by compliance systems
•You're a Politically Exposed Person (PEP)
•Operating from high-risk jurisdictions

Additional documentation beyond standard KYC and SOW.

Processing time: 3-5 business days

EDD is a comprehensive verification process for accounts that require additional scrutiny under anti-money laundering regulations.

When EDD is Triggered

**Large Transactions** - Cumulative deposits/withdrawals exceeding $50K
**PEP Status** - Politicians, senior officials, or their family members
**High-Risk Jurisdictions** - Operating from countries with elevated risk ratings
**Suspicious Activity** - Unusual betting patterns or transaction behavior
**Business Accounts** - Corporate or business-related gaming activity

Required Documentation

Enhanced Identity Verification

Additional ID documents, utility bills from multiple addresses

Source of Wealth (SOW)

Comprehensive proof of income and asset origin

Source of Funds (SOF)

Bank statements showing specific transaction funding

Employment Verification

Letter from employer, business registration documents

Video Verification Call

Live video interview with compliance team (if required)

Need Assistance?

Our senior compliance team is here to guide you through the EDD process.

Contact Compliance Team

Frequently Asked Questions

How long does EDD take?

**3-5 business days** typically. Complex cases may take up to 10 days. VIP members get priority review and dedicated compliance manager.

Can I still play while EDD is in progress?

Yes, you can continue playing. However, withdrawals may be temporarily limited until EDD is complete.

What is a video verification call?

A brief video call (5-10 minutes) with our compliance team to verify your identity and discuss your account. You'll need your ID and may be asked basic questions.

Why was my account flagged for EDD?

EDD triggers are automated based on transaction volumes, patterns, or regulatory requirements. It's not an accusation - it's standard compliance procedure.

Will EDD happen again in the future?

Possibly. EDD may be required periodically for high-value accounts or if your activity patterns change significantly. Frequency varies by account.