Monitor Account Activity | Detect Unauthorized Access Early
Track logins, review active sessions, and spot suspicious behavior before damage occurs
Check Settings → Security → Account Activity to see recent logins, active devices, and security events. Review this weekly and immediately terminate any unrecognized sessions.
Regular account monitoring is your early warning system. Most account compromises are detected days or weeks late—by then, funds may be withdrawn. This guide shows you how to spot threats in real-time.
Red Flags: Signs Your Account May Be Compromised
If you see ANY of these, take immediate action
Login from Unknown Location
CriticalExample: Logged in from Russia when you're in Canada
⚡ IMMEDIATE ACTION:
Change password immediately, enable 2FA, check withdrawal history
Multiple Failed Login Attempts
HighExample: 20+ failed logins from different IPs in the past hour
⚡ IMMEDIATE ACTION:
Enable 2FA if not active. Someone is trying to brute-force your password.
Unrecognized Device Sessions
CriticalExample: iPhone 15 logged in, but you only use Android
⚡ IMMEDIATE ACTION:
Terminate session immediately, change password, check 2FA is active
Withdrawal You Didn't Make
CriticalExample: 0.5 BTC withdrawn to unknown address
⚡ IMMEDIATE ACTION:
Contact support immediately, change all credentials, file report
Password/Email Changed Without Your Action
CriticalExample: Email change notification but you didn't request it
⚡ IMMEDIATE ACTION:
Use account recovery immediately, contact support with ID verification
How to Read Your Activity Log
Understand each field
Timestamp
Shows: Exact date and time
Check: Matches your usage patterns
IP Address
Shows: Internet address (192.168.1.1)
Check: Google IP to verify location
Location
Shows: City/country from IP
Check: Matches where you actually were
Device/Browser
Shows: Chrome on Windows 11
Check: You own this device
Status
Shows: Success/Failed/Blocked
Check: Many failures = attack attempt
Weekly Security Review (5 Minutes)
Review Login History
Look for: Unknown locations or devices
Check Active Sessions
Look for: More sessions than devices you use
Verify Recent Withdrawals
Look for: Withdrawals you don't remember
Check Security Changes
Look for: Changes you didn't make
Review Failed Attempts
Look for: 10+ failures from foreign IPs
If You Spot Unauthorized Activity
1
Log Out All Devices
2
Change Password
3
Enable 2FA
4
Check Withdrawal History
5
Contact Support
Frequently Asked Questions
How often should I check activity?
Minimum weekly. Daily for high balances. Enable alerts for immediate notifications.
VPN shows different city - is that normal?
Yes. VPNs show VPN server location, not your actual location.
Multiple sessions on same device - problem?
Not necessarily. Multiple tabs or app + web browser create separate sessions. Verify device type matches.
Did this answer your question?
Still need help?
We're sorry this wasn't helpful. Our support team can assist you further.
Contact Support